Refund and Return Policy

At Luxury Skin Treatment, we are committed to providing high-quality skincare products and exceptional customer service. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• You must have the receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

3. Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, as it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and still have not received your refund, please contact us at info@luxuryskintreatment.com.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at info@luxuryskintreatment.com and send your item to:

Luxury Skin Treatment
2847 Maple Avenue, Dallas, Texas, United States.

5. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

For further assistance, please contact us at:

Phone: 214-792-5361
Email: info@luxuryskintreatment.com
Website: www.luxuryskintreatment.com